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Universal Access

QR-powered viewer

The QR-powered viewer makes live captions easy for audiences to access. Attendees scan a code or open a link and follow captions in the browser on the device they already have.

QR-powered viewer

Feature details

Audience access without app installs

Caption access can fail when attendees need to download an app, create an account, or search for a session link. QR-powered access keeps the viewer experience simple: scan, open, read. That makes captions easier to use in rooms, venues, classrooms, conferences, and hybrid sessions.

  • Fast audience onboarding

    Share caption access from a screen, slide, sign, program, or handout so attendees can join quickly.

  • Works across devices

    Viewers can read captions on phones, tablets, and laptops using a browser instead of a dedicated app.

  • Useful for in-room and remote audiences

    The same viewer workflow can support people sitting in the venue and people following along online.

In practice

How teams use this feature

  1. 01

    After a caption room is created, the team can use the viewer link or QR code as the main access point for attendees who need captions.

  2. 02

    The QR code can be shown on a slide, printed on signage, added to a program, or shared by staff so people can find captions without asking for a special setup.

  3. 03

    Attendees scan the code and follow captions in the browser on their own device, which keeps access simple for in-room, remote, and hybrid audiences.

Common questions

What teams usually ask

Do attendees need an app to view captions?

No. The QR-powered viewer opens in the browser, so attendees can follow captions without installing an app.

Can QR captions work for in-person events?

Yes. QR caption access is especially useful for in-person events because attendees can scan a code from a slide, sign, or screen and follow captions on their own device.